Privacy & Confidentiality

Privacy Policy

Comprehensive Privacy Notice for DieTracker Pro Suite

Last updated: Version 4.5

FlexOS Technologies SAS de CV, located in Jalisco, Mexico, is responsible for the collection, use, confidentiality, and protection of your personal and corporate data in accordance with applicable data protection regulations and the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

To provide our industrial SaaS platform, we may collect the following information:

  • Identification Data:Full name, corporate tax ID, job title or role
  • Contact Data:Work email address, plant phone number, corporate address
  • Production & Tooling Data:Press lines, registered cutting dies & cylinders, wear metrics
  • Technical Access Logs:IP address, browser type, audit trail logs, and enrolled device ID

Your personal data and plant records are used strictly for the following primary purposes:

  • Provide secure authentication and role-based access to the DieTracker Pro platform
  • Manage tooling inventory, lifespan tracking, and predictive maintenance alerts
  • Provide technical support, onboarding, and interactive shop-floor assistance
  • Generate BCM anilox audit reports and vector technical specification sheets
  • Billing, invoicing, and compliance with contractual and tax obligations

We implement strict technical, administrative, and physical controls to safeguard the confidentiality of your plant's data:

Industrial-Grade Security: Encryption in transit (TLS 1.3 / SSL) and at rest (AES-256), secure multi-tenant isolation, and automated cloud backups.

FlexOS Technologies SAS de CV never sells, rents, or shares customer data or technical tooling specifications with third parties for advertising purposes.

Data is only processed through enterprise cloud infrastructure providers (high-security servers) or disclosed to competent authorities when strictly required by law.

You have the right to know what personal data we hold about your account, how we use it, and the conditions of its processing (Access). Likewise, you may request correction (Rectification), deletion (Cancellation), or object to specific processing (Objection):

A — Access

Review your personal data stored in our records

R — Rectification

Update inaccurate or incomplete information

C — Cancellation

Request deletion of data no longer required

O — Objection

Object to processing for specific secondary purposes

To exercise your data privacy rights, please send a request to our Privacy Officer at: ventas@flexos.tech.

Our platform uses essential technical cookies and local storage to maintain active operator/administrator sessions and store display and language preferences.

This Privacy Policy may be updated to reflect legal requirements or continuous improvements to the DieTracker Pro Suite. The latest version will always be available on this page.

Privacy Email: ventas@flexos.tech
Corporate Phone: +52 (33) 4874-2297
Hours: Monday to Friday, 9:00 AM to 6:00 PM (CST)

Need clarification regarding data protection or require a signed Non-Disclosure Agreement (NDA)?

Contact Privacy Officer